Tesla coast to coast: road trips made easy

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Stazione Tesla Supercharger

Tesla Superchargers allow Model S owners to travel for free between cities along well-traveled highways in North America and Europe. Superchargers provide half a charge in as little as 20 minutes and are strategically placed to allow owners to drive from station to station with minimal stops.

Coverage
North America
Today – 76 stations
Coast-to-coast travel now enabled
2014 – 80% of the US population and parts of Canada
2015 – 98% of the US population and parts of Canada
Europe
Today – 14 stations

Superchargers are located near amenities like roadside diners, cafes, and shopping centers. Road trippers can stop for a quick meal and have their Model S charged when they’re done.

 

The map above is a representation of the corridors we plan to enable and the timing thereof. Exact locations and timing (currently, ending of 2014) may vary.

 

HOW IT WORKS

Tesla Superchargers represent the most advanced charging technology in the world, capable of charging Model S 16x faster than most public charging stations. We will soon roll out 120 kW Superchargers, which are 33% faster than our current version and can replenish half a charge in as little as 20 minutes, for free. It works by delivering DC power directly to the battery using special cables that bypass onboard charging equipment.

Select stations utilize canopies covered with solar panels to offset energy use and provide shade. Over the next few years, we plan to cover more stations in sunny locales with solar canopies as part of our commitment to the environment.

A properly equipped Model S can charge for free at any Supercharger once enabled, unlike gas stations that require you to pay for each fill-up. Supercharging is included in every Model S with an 85 kWh battery, and can be added to any 60 kWh Model S for $2,000, or $2,500 if enabled after delivery. Simply pull up and plug in, take a quick bathroom or food break, and get back on the road.

 

SUPERCHARGER ROLL OUT

Where are the Superchargers?

Superchargers are conveniently located along the most popular routes in North America and Europe. Please refer to the Supercharger map for current and upcoming stations.

Where is the nearest one to me?

The Tesla website will be regularly updated to include existing and upcoming Superchargers in your area.

Where exactly is the Supercharger on the property?

Supercharger stations are GPS located on Google Maps. Owners can use the Model S 17” touch screen to locate the property. Please refer to the map on each station’s webpage for information specific to each station.

How many charging stalls are at each location?

The number of Supercharger stalls varies by location. There are currently 4 to 10 charging stalls, depending on the location. Please check the relevant Supercharger station webpage.

When and where are more being built?

Superchargers will be unveiled throughout the year in locations across North America. Please refer to the Supercharger map for current and upcoming stations.

How does Tesla decide where to put the Superchargers?

Tesla locates Superchargers to enable the most popular routes, accounting for distance and local driving conditions. Superchargers are located where customers want to stop, such as cafes, restaurants, and shopping areas.

How can I help bring a Supercharger to my area?

Contact Tesla with your suggestions here.

How can I charge at my destination?

Tesla is working with hotels, resorts, and other destinations to encourage the installation of High Power Wall Connectors where our customers spend time away from home. If your organization is interested in offering charging to Tesla owners, please emaildestinationcharging@teslamotors.com

 

USING A SUPERCHARGER

What is a Supercharger and why is it unique?

A Supercharger is a fast-charge station capable of delivering up to 50% battery capacity to Model S in as little as 20 minutes, roughly 16 times faster than most public charging stations.

How much does it cost to use the Supercharger?

Supercharging is free for the life of Model S, once the Supercharger option is enabled.

How long does it take to Supercharge?

Superchargers are capable delivering up to 50% battery capacity in as little as 20 minutes.

Why is it free?

We want to encourage Model S owners to take road trips.

Will it always be free?

Yes, Superchargers will be free to use for Supercharging-enabled vehicles for the life of Model S.

How do I know if my car can Supercharge?

All 85 kWh Model S and Supercharging -enabled 60kWh cars are capable of Supercharging. Contact Tesla Service at (877) 798-3752  if you are unsure if your vehicle is able to Supercharge.

How does the Supercharger work?

Supercharging Model S is just like using Tesla’s Mobile Connector or High Power Wall Connector. Simply park in the Supercharging stall and plug in your Model S using the connector from the Supercharger post. Once plugged in, your Model S will initiate charging and the charge port will flash green to indicate that charging has begun. You will also be able to monitor charging on your instrument cluster.

Does weather affect Supercharging?

General weather will not affect Supercharging. The Supercharger will operate normally in all conditions, but might reduce power slightly in very hot conditions, over 100F.

If I have a problem while Supercharging, who should I call?

Please call Tesla at (877) 798-3752 

Are the Superchargers always open? What are the hours?

Stations are open for charging 24-hours a day, however, nearby amenities are subject to business hours.

How should I plan a trip using Superchargers?

All Supercharger locations are GPS-located on Google Maps to assist with route planning.

What should I do if all Supercharger stalls are occupied when I arrive?

Check to see if current users have left contact information on their dashboard and give them a call. Most customers charge for 20 to 60 minutes.

There are people waiting to charge, but I am not done charging; what is charging etiquette?

We ask our customers to use courtesy while charging. Once your Model S has completed charging, we ask that you move your vehicle to make the spot available for other Model S owners.

A non-Tesla car is parked in a dedicated Supercharger stall, what should I do?

Please notify Tesla at (877) 798-3752.

I am Supercharging, but not as quickly as I expected, what could be wrong?

The Supercharging rate may vary due to battery charge level, current use of the Supercharging station and extreme climate conditions.

I noticed that the Supercharger equipment is damaged; what should I do?

Please notify Tesla at (877) 798-3752.

Is it okay to Supercharge in the rain and snow?

Model S is designed to charge in inclement weather. However, charging times may vary in extreme climate conditions.

How often can I Supercharge, is it bad for my battery?

Supercharging does not alter the new vehicle warranty. Customers are free to use the network as much as they like.

How can I add Supercharging to my vehicle if I didn't already order it?

The Supercharging option can be added by our Customer Experience team at (877) 798-3752.

Are AC (J1772) connectors available at each Supercharger station?

There are AC (J1772) connectors at some sites. We recommend using http://www.recargo.com to find the nearest AC charging source, or check the relevant Supercharger site webpage.

Why doesn’t every Supercharger have a canopy?

Over time, Tesla plans to add solar canopies to all Supercharger stations.

source: www.teslamotors.com

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